Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to all personal information collected by 85php ("Company," "we," "us," or "our") through our online gaming platform located at https://85php.cam, including any mobile applications, services, and related digital properties (collectively, the "Platform"). This Policy describes the types of personal data we collect, the purposes for which we process such data, your rights regarding your personal information, and how we protect your privacy.

By accessing the 85php Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, you must immediately discontinue use of our services.

This Policy should be read in conjunction with our Terms & Conditions and other legal documents governing your use of the Platform. 85php reserves the right to modify this Privacy Policy at any time. Material changes will be communicated through email notifications or prominent notices on the Platform, and your continued use after such modifications constitutes acceptance of the revised Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 85php account or use our services, we collect personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (Philippine driver's license number, passport number, or national ID number)
• Contact Information: Email address, mobile phone number, residential address, postal code, and emergency contact details
• Financial Information: Bank account details, e-wallet information (GCash, PayMaya), payment card details (last four digits), transaction history, deposit and withdrawal records
• Account Credentials: Username, password (encrypted), security questions and answers, two-factor authentication settings
• Verification Documents: Copies of government-issued identification, proof of address documents (utility bills, bank statements), selfie photographs for identity verification
• Communication Records: Content of customer support inquiries, live chat transcripts, emails, and other correspondence with 85php staff

2.2 Information Collected Automatically

When you access the 85php Platform, we automatically collect certain technical and behavioral information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address)
• Usage Data: Pages visited, features used, time spent on Platform, gaming activity, bet history, win/loss records, promotional preferences
• Location Data: IP address, geographic location (country, region, city), time zone information to ensure compliance with geographic restrictions
• Connection Information: Internet service provider, referring/exit pages, clickstream data, date and time stamps of activities

2.3 Information from Third Parties

We may receive additional information about you from third-party sources to verify your identity, prevent fraud, and comply with legal obligations:

• Identity verification services and credit reference agencies
• Payment processors and financial institutions
• Anti-fraud and security service providers
• Marketing partners and affiliate networks (with your consent)
• Social media platforms (if you choose to connect your social media accounts)

3. How We Use Your Information

85php processes your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Creating and maintaining your gaming account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, promotions, and Platform features
• Calculating winnings, maintaining betting records, and settling wagers
• Managing bonuses, loyalty programs, and promotional offers
• Responding to customer support inquiries and resolving disputes

3.2 Legal Compliance and Security

• Verifying your identity and age to prevent underage gambling
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by Philippine gaming regulations
• Detecting and preventing fraud, cheating, collusion, and other prohibited activities
• Monitoring transactions for suspicious activity and reporting to regulatory authorities when required
• Enforcing our Terms & Conditions and other legal agreements
• Complying with legal obligations, court orders, and regulatory requests
• Implementing responsible gaming measures and self-exclusion programs

3.3 Platform Improvement and Analytics

• Analyzing Platform usage to improve user experience and functionality
• Conducting research and statistical analysis of gaming trends
• Testing new features, games, and promotional campaigns
• Troubleshooting technical issues and optimizing Platform performance
• Generating aggregated, anonymized data for business intelligence purposes

3.4 Marketing and Communications

With your consent, we may use your contact information to:

• Send promotional offers, bonuses, and gaming-related updates via email or SMS
• Provide personalized recommendations based on your gaming preferences
• Notify you of new games, features, and Platform enhancements
• Invite you to participate in tournaments, competitions, and special events
• Conduct customer satisfaction surveys and request feedback

You may opt out of marketing communications at any time by adjusting your account preferences or clicking unsubscribe links in our emails. Note that you will continue to receive transactional and account-related communications even if you opt out of marketing messages.

4. Information Sharing and Disclosure

85php does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes described in this Policy:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to support our operations, including:

• Payment processors (GCash, PayMaya, banking partners) to process deposits and withdrawals
• Game providers and software developers who power our gaming content
• Identity verification services for KYC compliance
• Cloud hosting and data storage providers
• Customer support platforms and communication tools
• Marketing and analytics service providers
• Fraud detection and cybersecurity specialists

These service providers are contractually obligated to protect your information and may only use it for the specific purposes for which we engage them. They are prohibited from selling or disclosing your data to other parties.

4.2 Legal and Regulatory Authorities

We may disclose your information to government agencies, regulatory bodies, law enforcement, and courts when:

• Required by Philippine law or regulation
• Necessary to comply with legal processes (subpoenas, court orders)
• Requested by gaming regulators or licensing authorities
• Needed to report suspicious transactions under AML regulations
• Required to protect the rights, property, or safety of 85php, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of such transfers, and the acquiring entity will be bound by this Privacy Policy unless you consent to a new policy.

4.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent for such sharing, such as when you choose to connect your 85php account with social media platforms or participate in co-branded promotions.

5. Data Security Measures

85php implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

5.1 Technical Safeguards

• Encryption: All sensitive data, including passwords and financial information, is encrypted using industry-standard SSL/TLS protocols during transmission. Stored data is encrypted using AES-256 encryption.
• Secure Servers: Data is hosted on secure servers in protected data centers with redundant backups and disaster recovery systems.
• Firewalls and Intrusion Detection: Advanced firewalls and intrusion detection systems monitor and block unauthorized access attempts.
• Regular Security Audits: Independent security experts conduct regular penetration testing and vulnerability assessments.
• Access Controls: Strict access controls ensure that only authorized personnel can access personal data on a need-to-know basis.

5.2 Organizational Measures

• Mandatory data protection training for all employees
• Confidentiality agreements with staff and contractors
• Incident response procedures for data breaches
• Regular review and updating of security policies
• Segregation of duties and principle of least privilege

5.3 Your Security Responsibilities

While we implement robust security measures, you also play a crucial role in protecting your account:

• Choose a strong, unique password and change it regularly
• Never share your login credentials with anyone
• Enable two-factor authentication if available
• Log out after each session, especially on shared devices
• Keep your contact information current so we can reach you about security matters
• Report any suspicious activity or unauthorized access immediately

Despite our best efforts, no system is completely secure. In the event of a data breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 85php Platform. They help us recognize your device, remember your preferences, and improve your user experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

6.2 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for Platform functionality, account login, and security features. Cannot be disabled.
Performance Cookies	Collect anonymous data about how visitors use the Platform to help us improve functionality and user experience.
Functional Cookies	Remember your preferences (language, display settings) and personalize your experience.
Advertising Cookies	Track your browsing activity to deliver relevant promotional content and measure campaign effectiveness.

6.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block cookies or receive warnings before cookies are placed. However, blocking essential cookies may prevent you from accessing certain Platform features or using your account. You can also manage your cookie preferences through our cookie consent banner when you first visit the Platform.

7. Your Privacy Rights

Under the Data Privacy Act of 2012 and other applicable privacy laws, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request copies of the personal information we hold about you. You can access most of your account information by logging into your 85php account and viewing your profile and transaction history.

7.2 Right to Rectification

If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings, or contact customer support for assistance.

7.3 Right to Erasure

You may request deletion of your personal information under certain circumstances. However, we may be required to retain certain data for legal compliance, fraud prevention, or other legitimate purposes even after account closure. Data retention periods are detailed in Section 8.

7.4 Right to Restriction

You have the right to request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of data or object to processing.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.

7.6 Right to Object

You may object to the processing of your personal information for marketing purposes at any time. You can opt out of marketing communications through your account settings or by following unsubscribe instructions in our emails.

7.7 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

7.8 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 9. We will respond to your request within thirty (30) days. In some cases, we may need to verify your identity before processing your request to protect your privacy and security.

8. Data Retention

85php retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:

• Active Accounts: Personal information is retained for the duration of your account activity and as long as your account remains open.
• Closed Accounts: After account closure, we retain essential data (identity verification documents, transaction records) for seven (7) years to comply with Philippine gaming regulations, tax requirements, and AML legislation.
• Marketing Data: If you opt out of marketing communications, your contact information is retained on our suppression list to ensure we do not contact you in the future.
• Legal Claims: Information may be retained longer if necessary to establish, exercise, or defend legal claims.
• Anonymized Data: We may retain aggregated, anonymized data indefinitely for statistical analysis and business intelligence purposes. Such data cannot be used to identify you personally.

Once retention periods expire, personal information is securely deleted or anonymized in accordance with data protection best practices.

9. Contact Information and Complaints

9.1 Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

9.2 Filing Complaints

If you believe 85php has not adequately addressed your privacy concerns, you have the right to file a complaint with the Philippine National Privacy Commission:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1307
Email: [email protected]
Website: www.privacy.gov.ph

9.3 General Customer Support

For non-privacy related inquiries, please contact our customer support team at [email protected] or through the live chat feature available 24/7 on the Platform.